Q: Are these classes really FREE?

A: Yes, the live presentations are FREE. We support the broadcast of the live classes by recording them and making the recordings available for purchase and download.

Q: How do I watch the live classes?

A: You can watch either via our LIVE feed at http://creativelive.com/live/ or via a GoToWebinar broadcast.
The creativeLIVE link will work for any currently broadcasting class. For GoToWebinar you must enroll using the links on the individual class pages in order to get the GoToWebinar link.

Q: Why can't I watch for free if I have to missed a class?

A: We love bringing you the live experience for free. We love to learn and share what we've learned with others. We'd prefer not to think about money but it does take a lot of time and resources to present these courses each week. It's the sales of our class recordings that allows us to pay for it all.

Q: In what format are the class recordings?

A: Our class recordings are presented in the QuickTime format. If you don’t have QuickTime loaded on your computer you can download it for free online.

Q: Why do I have to register for the webinars?

A: We need to know that there is enough interest to sustain a class. We create an email list for each class. Once the class begins we use your email address to send you reminder emails with important class links on the day of the class.

Q: Why do I hear an echo during class?

A: If you are using both GoToWebinar and the Live page simultaneously and you are hearing an echo, make sure that one of them is muted:
You can mute GoToWebinar by clicking “use telephone” (and don’t use a telephone).
You can mute the Live page by clicking the audio button in the lower-left corner of the page.
Please note that the Live page is typically delayed about 15-20 seconds.

Q: How do I ask questions during class?

A: In GoToWebinar you can use the Questions section of the GTW Control Panel. Whether watching GTW or LIVE you can join us for Chat using the link under the LIVE feed at http://creativelive.com/chat/

Q: Where can I ask questions that aren’t answered here?

A: We will be hosting a forum in the near future. Until then you can send questions directly to training@creativetechs.com.